For Private Duty and Commercial Services

eRSP™ is the original cloud-based home care software product that provides a full range of features, from contact management and recruiting to the final billing and payroll processes.

At the core is the employee scheduling calendar that centralizes the tracking of client service requirements, and the scheduling of the best employees to perform the services. With the eRSP™ Mobile, EVV and 2-Way Communication features, agencies have complete visibility and control of their in-home service operations.

This enables you to focus on providing our seniors the best care possible.

CRM/Contacts

Sales and Recruiting

The eRSP™ Contact Management features enable you to manage client prospects and referral sources, as well as manage your new employee on-boarding processes. The CRM tool-kit includes profiles, contacts, assessments, tasks and follow-up tracking. Reports provide visibility to pending tasks, conversion rates and sales activity goals and results.

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Scheduling

Calendar Visit Management

The eRSP™ Calendar makes scheduling easy by centralizing all client and care provider information and providing easy access to make adjustments to the weekly schedule. All updates from the eRSP™ Telephony and Mobile are real time, so it is very easy to see where your care providers are and know what actions need to be taken.

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Financials

Invoicing and Payroll

The eRSP™ Invoicing and Payroll modules offer a broad range of customizable pricing and payroll rules enabling you to let eRSP™ automatically pre-calculate invoice rates and pay-rates based on actual hours worked. Both modules support a variety of custom output API formats enabling you to integrate with industry leading accounting applications and service providers.

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Integrated EVV

Telephony and Mobile GPS

The eRSP™ Telephony feature is a fully-integrated time and attendance service that provides real time visibility to work activity at your client locations. Using the telephone, employees can clock-in and clock-out as well as report on activities that happened during the visit.

eRSP™ is fully integrated with the new State Medicaid Visit Verification (EVV) requirements and solutions.

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eRSP™ Mobile

Back Office and Point of Service

Using mobile tablet and phone devices, your sales team, back office administrators and in-home care providers have easy access to Tasks, 2-Way communication, calendar and point of service, visit information and note posting features.

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HR

Care Provider Management

The eRSP™ Employee Management features makes it easy manage and retain your employee work force.

  • Applicant Management
  • Integrated Background Checks
  • Credential Management
  • Customizable HR Forms
  • eRSP Payroll
  • Customizable Pay Scales
  • Caregiver Mobile Access

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Clients

Client Management

The eRSP™ Client Management module helps you easily define patient condition and service care plan needs to achieve the best possible patient outcomes.

Features include customizable assessments, billing rules, ADL care plans, service plans, care notes, tasks and reminders, and a document repository.

Care Providers

Employee Management

The eRSP™ Employee Management makes it easy to define your care provider's skills, capabilities, credentials, availability and pay scale.

These customizable attributes are used by eRSP™ to efficiently match the right care provider to a client need and automatically apply the correct pay rates for services rendered.

Customization

Employee Management

eRSP™ site setup allows you to self-define a broad range of business rules making it very easy to customize eRSP™ to fit your business needs. This puts you in control over your business processes and expected outcomes.